Privacy Policy

GENERAL

1. This Privacy Policy is an agreement between Beli TopUp and the User.
2. This Privacy Policy is an integral part of the Terms and Conditions of Beli TopUp.
3. Beli TopUp reserves the right to modify the Privacy Policy to adapt to technological developments, business practices, or legal requirements.

LEGAL PROVISIONS

The privacy policy on the Beli TopUp platform is subject to the laws and regulations in Indonesia related to electronic systems and personal data protection, including Law No. 1 of 2024 concerning Electronic Information and Transactions, Law No. 27 of 2022 concerning Personal Data Protection, Government Regulation No. 71 of 2019 concerning the Implementation of Electronic Systems and Transactions, or other relevant regulations.

USER DATA

1. Beli TopUp, in supporting and optimizing services on the Beli TopUp Platform, has the right to request the necessary personal data from Users.
2. By providing personal information to Beli TopUp, Users waive any rights to losses, claims, and lawsuits that may arise related to the use or disclosure of information to Beli TopUp.
3. Users utilize Beli TopUp services by providing the information required by Beli TopUp, thus granting Beli TopUp permission to receive, manage, store, and perform other activities within the Beli TopUp system.
4. Users declare that the provision of personal information in the Beli TopUp system is done consciously and in a competent condition.
5. Users declare that the personal data entered into the Beli TopUp system is genuine and is the User’s own property.
6. Users have the right to update personal data that has been entered into the Beli TopUp system.
7. Beli TopUp has the right to request Users to update their personal data in the Beli TopUp system if Users have not updated their latest data.
8. Users release Beli TopUp from any compensation claims or other demands caused by transaction failures due to incomplete personal data in the Beli TopUp system.
9. Beli TopUp will protect personal data, including maintaining the confidentiality of personal data provided by Users in the Beli TopUp system.

COLLECTION

1. The mechanism for collecting User data begins when Users use services on the Beli TopUp platform by filling in the requested identity.
2. User personal data will be automatically stored in the Beli TopUp system when Users agree to all Terms and Conditions and Privacy Policy set by Beli TopUp.

USAGE

1. In using User data, Beli TopUp aims to facilitate service processes and product transactions from Users.
2. In using User data, Beli TopUp also aims to provide, improve, and develop services on Beli TopUp or to analyze problems arising on Beli TopUp.
3. In using User data, Beli TopUp also aims to offer or recommend features, products, or services on the Beli TopUp platform.
4. In using User data, Beli TopUp aims to comply with legal obligations requested by authorities or authorized legal institutions.
5. User data used by Beli TopUp also aims to facilitate communication between Users and Beli TopUp.
6. Beli TopUp uses Users’ personal data to facilitate services with Third Parties (if needed). Users are not allowed to provide their personal data directly to Third Parties without going through the Beli TopUp site. If there are losses due to this, it is entirely the User’s responsibility.
7. Beli TopUp will use Users’ personal data to detect or prevent unlawful actions.
8. Beli TopUp uses Users’ personal data for purposes other than those stated in this privacy policy, which are communicated to Users for legal purposes and interests.

STORAGE

1. Beli TopUp has the right to store Users’ personal data for service purposes on the Beli TopUp Platform, privacy policy purposes, and for purposes determined by law and regulations.
2. Users’ personal data will be stored by the Beli TopUp Platform from the time Users fill in their identity in the Beli TopUp system until Users stop using Beli TopUp services.

DELETION

Beli TopUp will delete User data if:

• Users no longer use Beli TopUp services, with due regard to the personal data retention period on Beli TopUp services, which is 2 years after the account is deleted by the User.
• Users submit a request to delete personal data to Beli TopUp by including a data deletion form, proof of ID card or other identity, and reasons for deleting personal data from Beli TopUp services.
• Beli TopUp may refuse changes or deletion of Users’ personal data if the reasons for deletion conflict with the law.
• Beli TopUp will delete Users’ personal data if Beli TopUp considers the personal data is no longer needed or is legally required to delete Users’ personal data.

RESPONSIBILITY

• Users are responsible for the security of their personal data. Therefore, Users are advised to secure their passwords, PINs, and restrict access to their accounts.
• Users are responsible for their personal data when using Beli TopUp services if their account is used or accessed by Third Parties.
• Users must immediately report to Beli TopUp if they know their personal data is misused by Third Parties or others who are irresponsible.
• Beli TopUp is not responsible for Users’ negligence in providing their personal data to other parties.
• Beli TopUp is not responsible for data input by children under 18 years old without parental supervision.
• Beli TopUp is released from all responsibilities related to the security of Users’ personal data if there are circumstances beyond Beli TopUp’s control.

CONTACT US

Users can submit complaints and suggestions to Beli TopUp contact person via

WhatsApp:

Email: 

Updated on: